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Business hours: 7:00 am to 5:30 pm, Monday - Thursday, closed on Fridays. Plan Checker counter hours: 7:00 am to 12:00 pm Monday & Tuesday, 1:30 pm - 5:00 pm Wednesday & Thursday
Coronavirus (COVID-19) Update
Effective immediately,the City of Alhambra is closing City Hall, the Utilities Customer Service Center and parks playgrounds to the public until April 19th or further notice, to slow the spread of coronavirus (COVID-19).
This precautionary measure is in effect following state and county guidelines requesting “Safer at Home”practices.
The City of Alhambra continues to closely monitor the impact of COVID-19 developments. On March 16th, the City Council proclaimed the Existence of A Local Emergency and the City announced the cancellation of nonessential meetings (including board and commission meetings) and events until further notice. In addition, the Alhambra Civic Library, the Joslyn Center, and Recreation programs were declared closed. On March 19th, the closure of city facilities was also immediately extended to City Hall, the Utilities Customer Service Center and parks playgrounds.
City Hall Closure: All City Hall services requiring in-person visits, or public counter assistance, including the Utilities Customer Service Center, are suspended. Individuals needing assistance can email or leave messages with departments. Some services are available online. Please see contact information below.
· Electronic library services are available online including e-books, audio books, magazines, newspapers, streaming, movies,and TV 24/7 via: https://alhambralibrary.org/all-databases. A telephone Reference Librarian is no longer available.
· SENIOR SERVICE - Neighborhood Watch Captains and CERT volunteers will check in with elderly neighbors to offer assistance (i.e. food shopping). Elderly residents can call 626-570-3220 for more information.
· Customers can use the Drop Box located on the North wall of the Customer Service Center (68 South First Street) or the Drop Box located on the First Street side of City Hall (111 South First Street) for payment.
City Hall’s closure does NOT impact the following essential services:
· Emergency Police and Fire services
· ACT Bus and Senior Ride
· Trash Service (Provided by Republic Services, 1-800-299-4898)
· Water Service
· Public Works
· Parks (open areas and restrooms)
· Farmers Market
Please note: streets weeping restrictions and overnight parking restrictions are relaxed until April 5, 2020. Parking enforcement resumes on April 6, 2020.
The City will continue to assess the situation and may make additional changes as needed.
The Department of Public Social Services is aware of the financial impact that the Coronavirus is having on the health and financial well-being of County of Los Angeles residents, leaving thousands unemployed or underemployed. The department has provided the below resources to help residents who may be experiencing financial challenges due to the pandemic:
IF YOU HAVE HAD YOUR HOURS CUT, BEEN FURLOUGHED, OR LAID OFF:
If your employer has reduced your hours or shut down operations due to COVID-19, you can file for unemployment insurance at:
SoCalGas has suspended service disconnections until further notice. This means no customer will have their natural gas turned off due to non-payment. Customers whose household income has recently changed may now qualify for 20% off their natural gas bill with CARE. Learn more at: https://socalgas.com/coronavirus.
LA County residents can also call 2-1-1 for referrals to food pantries, food distribution sites or CalFresh food benefits; referrals to sign up for health insurance or find a clinic; shelter referrals, motel vouchers for homeless families only; referrals to health, human, and social services and supports.