Coronavirus (COVID-19)

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Coronavirus (COVID-19) Update

City Hall & Utilities Customer Service Center Reopening

Effective June 1, 2020 City Hall and the Utilities Customer Service Center will reopen to the public from 7:00 am - 12 pm, Monday - Thursday. Afternoon meetings are available by appointments only. Please call 626-570-5007 to schedule an appointment.

Effective Monday, July 6, the Community Development Department will be open Monday – Thursday by appointment only. Click here or call 626-570-5034 to make an appointment.

Please note: street sweeping and overnight parking enforcement have resumed effective May 16, 2020. Due to the countywide curfew, overnight parking enforcement was suspended for a few days in early June, however overnight parking enforcement resumed on June 4, 2020.

While City facilities will be back open,residents are encouraged to conduct their businesses through the city’s website, over the phone, or by mail to minimize gatherings. Please contact each department below if you have questions or need assistance.

City Clerk’s Office

·        (626) 570-5090

City Manager's Office

·        Email: communications@cityofalhambra.org 

Community Development Department

Will be open by appointment only effective July 6, 2020. Schedule an appointment online here.

·        (626) 570-5034

·        Planning Division

·        Building Division

·        Code Enforcement Division

·        Economic Development Division

·        Housing Division

·        For plan check information and submittals, visit this online portal

or check the City’s website: https://www.cityofalhambra.org/resources/building-services-division 

Finance Department

·        (626) 570-5020 or (626) 570-5021

·        (626) 308-4868 fax

·        Online Services:

Business License Renewals Payment: https://secure.cityofalhambra.org/webrenewals/

Annual Overnight Parking Renewals: https://secure.cityofalhambra.org/ParkingTrack/Online.app/login 

Parking Citation Payment: https://www.cityofalhambra.org/resources/pay-a-parking-ticket 

Alarm Permits & False Alarm Payments:  https://secure.cityofalhambra.org/AlarmTrack/Online.app/en-us/login

Paramedic Subscription Renewals: https://secure.cityofalhambra.org/ParamedicSubscribers/Online.app/en-us/login 

Special Events Permit

Fire Department

·        (626) 570-5190

·        Fire Administrative Offices will be open from 7am - 5:30pm Monday - Thursday.

Human Resources Department

·        (626) 570-5095

·        Email: Alh-HR@cityofalhambra.org

Library

·        The Library remains closed but electronic library services are available online including e-books, audio books, magazines, newspapers, streaming, movies, and TV 24/7 via: https://alhambralibrary.org/all-databases. A telephone Reference Librarian is no longer available. During the library closure you may submit any questions you have regarding your library account, items you have checked out or reference questions to the following email address:  refstaff@alhambralibrary.org – Library staff will be monitoring emails received Monday – Friday from 10am to 5pm. Please note that responses may take up to 24 hours. Curbside pickup is available. Please contact the Library for more information.

Parks and Recreation Department

·        (626) 570-5044

·        Email: parksandrec@cityofalhambra.org

·        SENIOR SERVICE - Neighborhood Watch Captains and CERT volunteers will check in with elderly neighbors to offer assistance (i.e. food shopping). Elderly residents can call 626-570-3220 for more information.

·        Playgrounds and basketball courts remain closed. The Joslyn Center remains closed. The Alhambra Golf Course has reopened. Tennis courts are open with restrictions. Youth Summer Lunch Program are open. Aquatic Facilities are open but registration is required. To register to swim, click here.

Police Department

·        (626) 570-5151

·        Lobby Counter is open 7am - 6pm Everyday

Public Works Department/ Utilities Department

·        (626) 570-5067

Utilities Customer Service Center

·        (626) 570-5061

·        Customers are encouraged to utilize the online payment system at https://www.onlinebiller.com/alhambra/.

·        Customers can use the Drop Box located on the North wall of the Customer Service Center (68 South First Street) or the Drop Box located on the First Street side of City Hall (111 South First Street) for payment.

city payment dropbox locations

Please note: street sweeping and overnight parking enforcement have resumed effective May 16, 2020. Due to the countywide curfew, overnight parking enforcement was suspended for a few days in early June, however overnight parking enforcement resumed on June 4, 2020.

You can purchase permits at the following locations:

Annual Overnight Parking Permit Purchase

Online: https://secure.cityofalhambra.org/ParkingTrack/Online.app/login 

City Hall

Finance Department

111 South First Street

7am - 12pm (Monday - Thursday)

(626)570-5020

(626)570-5021

Temporary Overnight Parking Permit Purchase

Online: https://www.alhambrapdparkingpermit.org/

Police Department Lobby

Self-Service Machine

211 South First Street

7am-6pm (Everyday)

(626) 570-5151

 

7-Eleven Store

Self-Service Machine

2150 South Fremont Avenue

COVID-19 Testing

Please visit the County's website for a list of locations where you can get tested for COVID-19.

Coronavirus News and Information

LA County Department of Public Health

The Los Angeles County Department of Public Health provides daily updates on confirmed cases of COVID-19. Visit the County Public Health's website for the latest information, resources and updates.

News Updates

07/18/2020 Reopening Safer at Work and in the Community Health Order Revised July 18, 2020

07/18/2020 Reopening Protocols Update Revised July 18, 2020

-Public Splash Pads

-Public Swimming Pools

-Residential Swimming Pools

-Retail Establishments

-Restaurants

-Small Water Vessel Charters

-Support Groups

-Tennis Pickleball Courts

-Trails

-Warehouse, Manufacturing, Logistics Protocol

07/17/2020 AUSD will begin the 2020-2021 school year in Distance Learning

07/17/2020 Reopening Protocols Update Revised July 17, 2020

-Beaches

-Bike Paths

-Campgrounds and RV Parks

-Car Dealerships

-Car Washes

-Commercial Buildings

-Community Gardens

-Day Camps

-Drive-In Movie Theaters

-Equestrian Centers

-Golf Courses

-Gym and Fitness Establishments

-Hair Salons and Barbershops Protocol

-Hotels, Lodging and Short Term Rentals

-Model Airplane Area

-Museums, Galleries, Zoos and Aquariums

-Music, Television and Film Production

-Office Based Worksites

-Outdoor Equipment Rental

-Outdoor Shooting Facilities

-Personal Care Establishments

-Places of Worship

-Pro-sport Leagues, Facilities, Training

-Shopping Center Operators

07/14/2020 Safer at Work and in The Community: Health Officer Order Frequently Asked Questions  

07/14/2020 Reopening Safer at Work and in the Community Health Order Revised July 14, 2020

07/13/2020 Revised Health Officer Order Requires Closure of Additional Indoor Operations and Sectors

07/06/2020 What's Open and Closed in LA County as of July 6, 2020

07/04/2020 Reopening Safer at Work and in the Community for Control of COVID-19 Health Officer Order Revised July 4, 2020

07/02/2020 Protocols for Reopening Public Swimming Pools

07/02/2020 Protocols for Reopening Residential Swimming Pools

07/01/2020 Reopening Protocol for Museums, Galleries, Zoos,and Aquariums: Appendix M (Revised July 1, 2020)

07/01/2020 Reopening Safer at Work and in the Community for Control of COVID-19 Health Officer Order Revised July 1, 2020

07/01/2020 Reopening Protocols for Gyms and Fitness Establishments (Revised July 1, 2020)

06/29/2020 Beaches Closed, Fireworks Displays Prohibited During 4th of July Weekend to Prevent Spread of COVID-19

06/28/2020 Revised Health Officer Order and Restaurant Appendix I

06/28/2020 Los Angeles County Bars Closing: 20 New Deaths and 2,542 New Cases of Confirmed COVID-19 in Los Angeles County

06/24/2020 Board of Supervisors Protects Renters Across Los Angeles County By Extending Temporary Eviction Moratorium to July 31

06/19/2020 Examples of What's Open in LA County

06/19/2020 APPENDIX R: Reopening Protocol for Personal Care Establishments

06/18/2020 Health Officer Order Revised June 18, 2020

-APPENDIX Q: Cardrooms, Satellite Wagering Facilities, and Racetracks with Onsite Wagering

06/18/2020 LA County Announces Nail Salons, Spas, Tattoo Shops, Casinos, Bars and Wineries Reopening with Safeguards

06/17/2020: APPENDIX S: Reopening Protocol for Bars, Wineries and Brewery Tasting Rooms

06/16/2020: Appendix L: Reopening Protocol for Gyms and Fitness Establishments

06/12/2020 From Gyms and Day Camps to Spectator-Free Professional Sports and Museums, L.A. County Moves to Reopen Key Sectors

06/11/2020 Reopening Safer at Work and in The Community for Control of COVID-19 Moving the County of Los Angeles into Stage 3 of California's Pandemic Resilience Roadmap (Revised June 11, 2020)

-APPENDIX J: Reopening Protocol for Music, Television and Film Production

-APPENDIX K: Reopening Protocol for Day Camps

-APPENDIX M: Reopening Protocol for Museums, Galleries, Zoo and Aquariums

-APPENDIX N: Reopening Protocol for Professional Sports Leagues and Facilities Opening for Training Sessions and Spectator-Free Events

-APPENDIX O: Reopening Protocol for Campgrounds, RV Parks and Cabin Rental Units

-APPENDIX P: Reopening Protocol for Hotels, Lodging and Short-Term Rentals

06/10/2020 From Gyms and Day Camps to Spectator-Free Professional Sports and Museums, L.A. County Moves to Reopen Key Sectors

05/29/2020 Reopening Safer at Work and in the Community Revised Order (5.29.20)

05/29/2020 Hair Salons, Barbershops and In-person Dining to Reopen Immediately with Safeguards in Place

05/28/2020 LA County moves toward sweeping new standards for swift and safe reopening, in alignment with state regulations

05/26/2020 Reopening Safer at Work and in the Community for Control of COVID-19

- APPENDIX A: Social Distancing Protocol (05.13.20)
- APPENDIX B: Retail Businesses Opening for In Person Shopping Protocol (05.26.20)
- APPENDIX C: Warehousing, Manufacturing, Logistics Protocol (05.13.20)
- APPENDIX D: Office-Based Worksites Protocol (05.26.20)
- APPENDIX E: Shopping Center Operators Protocol (05.26.20)
- APPENDIX F: Places of Worship Protocol (05.26.20)
- APPENDIX G: Vehicle Based Parades or Drive Thru Events Protocol (05.26.20)

-APPENDIX H: Hair Salons and Barbershops Protocol (5.26.20)

-APPENDIX I: Restaurants Protocol (5.26.20)

05/22/2020 L.A. County Announces New Openings of Beach Bike Paths, Indoor Mall Curbside Service, and Permission for Car Parades

05/22/2020 Emergency Cooling Centers Will Open Next Week Across Los Angeles County During Heat Wave

05/22/2020 Reopening Protocol for Use of Public Beaches (Updated 5-22-2020)

05/21/2020 General Reopening Checklists for Tennis and Pickleball Courts

05/20/2020 L.A. County Economic Resiliency Task Force Sets Sight on July 4 Reopening

05/18/2020 Reopening Protocol for Car Washes

05/15/2020 Los Angeles County Launches New WiFi Locator Tool to Help Residents Get Online During COVID-19 Pandemic

05/14/2020 Los Angeles County Beaches Reopen For Active Recreation; Visitors Must Follow New Restrictions

05/13/2020 Safer at Home Health Officer Order Revised

05/13/2020 Reopening Protocol for Use of Public Beaches

05/13/2020 Reopening Protocol for Substance Use Disorder andMental Health Support Groups

05/12/2020 Reopening Protocol for BMX areas and Bike Parks

05/12/2020 Reopening Protocol for Community Gardens

05/12/2020 Reopening Protocol for Equestrian Centers

05/12/2020 Reopening Protocol for Model Airplane Areas

05/12/2020 Reopening Protocol for Trap and Skeet, Archery Range and OutdoorRecreation Shooting Facilities

05/08/2020 L.A. County to Launch ‘Great Plates Delivered’ Initiative

05/07/2020 Reopening Protocol for Car Dealerships: Appendix D

05/07/2020 Reopening Protocol for Use of Public Trails: Appendix C

05/07/2020 Reopening Protocol for Golf Courses: Appendix B

05/07/2020 Reopening Protocol for Retail Establishments: Appendix A

05//06/2020 Recovery Begins: Some Non-Essential Businesses to Re-Open May 8

05/06/2020 Five Stage Roadmap to Recovery

05/06/2020 Roadmap to Recovery: A Phased Approach to Reopening Safely (PowerPoint)

04/29/2020 City of Alhambra to Open COVID-19 Testing Site for Residents of Alhambra

04/28/2020 Press Release: City of Alhambra Offers Housing Assistance for Residents Impacted by COVID-19

04/24/2020 LA County Fire Department delivers safety messages for residents, as as temperatures increase and wildfire season approaches

04/23/2020 Los Angeles County Department of Animal Care and Control Waives Adoption Fees for All Animals

04/21/2020 Free Food Resources for LA County Residents during COVID-19 Crisis and Ways to Help

04/20/2020 Early Results of Antibody Testing Suggest Number of COVID-19 Infections Far Exceeds Number of Confirmed Cases in Los Angeles County

04/20/2020 LA County Resources and Services Available for People with Domestic Violence and Child Abuse Concerns during COVID-19

04/17/2020 Mayor Ross Maza shares a special message concerning the COVID-19 coronavirus pandemic

04/17/2020 Same-day COVID-19 Tests now available for all LA County residents showing COVID-19 symptoms

04/15/2020 Board of Supervisors Expands Eviction Moratorium, Rent Freeze to Protect Additional Renters Across Los Angeles County

04/14/2020 Free Foreclosure Prevention Services Available for Property Owners Facing Financial Hardships Due to COVID-19 Pandemic

04/14/2020 LA County to Create Emergency Rent Assistance Program Amid COVID-19 Crisis

04/14/2020 Governor Newsom Outlines Six Critical Indicators the State will Consider Before Modifying the Stay-at-Home Order and Other COVID-19 Interventions

04/13/2020 County launches new small business recovery loan program

04/13/2020 Cleaning and Disinfection Matrix

04/10/2020 Los Angeles County Extended Safer At Home Order Through May 15, 2020 for Control of COVID-19

04/10/2020 Guidance for Cloth Face Covering (Revised 04-10-2020)

04/10/2020 Los Angeles County Data: Stay at Home Health Orders are Working to Slow the Spread of COVID-19

04/09/2020 Guidance for Based on Test Results

04/09/2020 Los Angeles County reminds family and friends that compliance with Safer at Home order is mandatory

04/08/2020 L.A. County leading uprecedented rapid expansion of interim housing system to prevent spread of COVID-19

04/07/2020 LA County Committed to Financial Resources for Employees, Employers, and Seniors during COVID-19 Crisis

04/07/2020 Guidance for Restaurants Offering Grocery Items

04/06/2020 Guidance for Social Distancing (Revised 04-06-2020)

04/05/2020 L.A. County ramps up drive-up testing sites; New locations planned for MLK Jr. Hospital, East Los Angeles and Santa Clarita this week

04/02/2020 Guidance for Cloth Face Coverings

04/02/2020 Los Angeles County opens new drive-up testing sites, increasing COVID-19 testing capacity for residents throughout LA County

04/02/2020 Guidance for Farmers Market (Revised 4-02-2020)

04/01/2020 Health Officer Order on Quarantine requirements (Revised 4-1-2020)

04/01/2020 Health Officer Order on Isolation requirements (Revised 4-1-2020)

03/31/2020 The President's Coronavirus Guidelines for America

03/30/2020 Press Release: Alhambra Approves Temporary Eviction Moratorium

03/30/202 Los Angeles County update on medical sheltering efforts underway

03/27/2020 Alhambra City Council Adopts Urgency Ordinance Temporarily Prohibiting COVID-19 Related Evictions

03/27/2020 Temporary Closure of Beaches and Trails Health Officer Order (03.27.20)

03/27/2020 Los Angeles County Health Officer Issues New Orders Directing Self-Quarantine and Self-Isolation

03/27/2020 Governor Newsom Takes Executive Action to Establish a Statewide Moratorium on Evictions

03/27/2020 LA County launches new interactive digital dashboards, connecting residents to latest updates on COVID-19 impacts

03/26/2020 Alhambra City Council Passes Emergency Ordinance Temporarily Prohibiting COVID-19 Related Evictions

03/25/2020 Home Isolation Health Officer Order (03.25.20)

03/25/2020 Home Quarantine Health Officer Order (03.25.20)

03/25/2020 Governor Gavin Newsom Announces Major Financial Relief Package: 90-Day Mortgage Payment Relief During COVID-19 Crisis

03/24/2020 LA County alerts public about increasing COVID-19 scams, warns of fraudulent websites, emails and donations

03/21/2020 County of Los Angeles Department of Public Health "Safer at Home" FAQ (English)

03/20/2020 Supervisor Kathryn Barger Safer at Home Frequently Asked Questions

03/19/2020 Supervisor Kathryn Barger Safer at Home - What You Can and Can't Do

03/18/2020 Alhambra Closes City Facilities as Part of Coronavirus "Safer at Home" Emergency Response

03/18/2020 Safer At Home Health Officer Order for Control of COVID-19

03/17/2020 Disaster Assistance Loans Now Available to LA County Small Businesses Economically Impacted by the Coronavirus

03/17/2020 Alhambra Relaxes Parking Enforcement as Part of Coronavirus Emergency Response

03/16/2020 City of Alhambra Closures and Cancellations Due to Emergency Declaration and New Guidelines

03/16/2020 City of Alhambra Resolution Proclaiming the Existence of a Local Emergency (R2M20-7)

03/16/2020 Supervisor Kathryn Barger Announces Further Closures, Updates and Precautions

03/16/2020 Housing Rights Center Postpone Public Workshops Through March 31, 2020

03/16/2020 Governor Newsom Issues Executive Order to Protect Renters and Homeowners During COVID-19 Pandemic

03/16/2020 President Trump's Coronavirus Guidelines for America: 15 Days to Slow the Spread

03/15/2020 CDC Guidance on Mass Gatherings or Large Community Events

03/15/2020 Guidance for Farmers Market

03/13/2020 AUSD Dismisses Schools Until April 6, 2020

03/12/2020 Press Release: City of Alhambra Monitors Coronavirus Developments

03/11/2020 Governor Gavin Newsom Issued Guidelines on Meetings and Gatherings

03/04/2020 County of Los Angeles Declares Local Health Emergency

Child Care Services for Essential Workers

Californians working in essential sectors can visit MyChildCare.ca.gov and view an interactive map of qualified licensed child care providers near them. More information is available on the State's website: https://covid19.ca.gov/childcare/.

Assistance for Residents Impacted by Coronavirus

There are a variety of support services to help people who have lost their jobs or have had their hours reduced due to the impacts of COVID-19. Below are resources to help you during this challenging time.

Employment Development Department (EDD)

IF YOU HAVE HAD YOUR HOURS CUT, BEEN FURLOUGHED, OR LAID OFF:

If your employer has reduced your hours or shut down operations due to COVID-19, you can file for unemployment insurance at:

https://edd.ca.gov/Unemployment/Filing_a_Claim.htm

If you have lost your job due to the COVID-19 pandemic, please visit the employment locator resource for employment opportunities here: https://onwardca.org/

IF YOU ARE CURRENTLY SICK WITH THE CORONAVIRUS OR HAVE BEEN EXPOSED:

Individuals who are unable to work due to having or being exposed to COVID-19 (certified by a medical professional) can file a Disability Insurance (DI) claim at:

https://edd.ca.gov/Disability/How_to_File_a_DI_Claim_in_SDI_Online.htm/t_blank?fbclid=IwAR37UBdHJK4O3IRzK9Ff_sY1xdK7LuD1QKeb60xPK_-DC6cvtmF6Ejxbtxw

IF YOU ARE CARING FOR SOMEONE ELSE WHO IS SICK:

Californians who are unable to work because they are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional) can file a Paid Family Leave (PFL) claim at:

https://edd.ca.gov/Disability/How_to_File_a_PFL_Claim_in_SDI_Online.htm/t_blank?fbclid=IwAR1h6aChB9g-qjbT5S2SGOeOfJQtjbj-BqlJsUEYmloPvtHDWeCVhEIsyN8

LA County Department of Public Social Service (DPSS)

If you have questions about cash aid programs such as CalWorks, CAPI, or General Relief, or if you want to know whether you qualify for CalFresh (food stamps), visit the LA County Department of Public Social Service's website for more information.

Eviction Moratorium

On March 27, 2020, the Alhambra City Council adopted an Urgency Ordinance temporarily prohibiting COVID-19 related evictions. Learn more about the City's Urgency Ordinance here. The City of Alhambra's moratorium expired on May 31, 2020 and was not extended or replaced. Residents of Alhambra now fall under the County’s eviction moratorium. Click here for information on the County's moratorium. On July 21, 2020, the Board of Supervisors voted to extend the temporary eviction moratorium through September 31, 2020. Additional extensions may be reviewed and approved on a month-by-month basis by the Board. More information on Temporary Eviction Moratorium can be found at dcba.lacounty.gov/noevictions.

To read about the COVID-19 Tenant Protections in Alhambra, click here.

For questions about landlord and tenants rights and responsibilities, please contact the Housing Rights Center or check out the FAQs, Spanish FAQs, and Chinese FAQs. The Housing Rights Center is holding Virtual Housing Rights Walk-In Clinic every Wednesday, Thursday and Friday, from 11:00 a.m. - 2:00 p.m. via phone or video call (Zoom). Make a 30-minute appointment by email at OutreachTeamMeetings@HousingRightsCenter.org or by phone at (323) 393-0191. Learn more here. Check out the August 2020 edition of Project Place here. Project Place is a free monthly listing of rental properties for low-income, senior, and veteran residents throughout Los Angeles and Ventura Counties. Information on COVID-19 renter protections, rental assistance, and transitional housing is also included.

Additionally more information on the county and state's moratorium on evictions below.

06/30/2020 Governor Gavin Newsom today issued an executive order extending authorization for local governments to halt evictions for tenants

06/24/2020 Board of Supervisors Protects Renters Across Los Angeles County By Extending Temporary Eviction Moratorium to July 31

03/27/2020 Governor Newsom Takes Executive Action to Establish a Statewide Moratorium on Evictions

03/25/2020 Governor Gavin Newsom Announces Major Financial Relief Package: 90-Day Mortgage Payment Relief During COVID-19 Crisis

03/16/2020 Governor Newsom Issues Executive Order to Protect Renters and Homeowners During COVID-19 Pandemic

Emergency Housing Assistance Program

The City of Alhambra established the Emergency Housing Assistance Program earlier this year to offer emergency housing assistance to residents who are experiencing financial hardship due to the pandemic. The application deadline for the program has passed. To learn more about it, click here.

Food Bank Resource

If you need assistance acquiring food at this time, please visit the Los Angeles Regional Food Bank Locator to find the nearest food bank or call (323) 234-3030.

Los Angeles County is committed to preventing hunger and ensuring access to food for all residents. The County is currently mobilizing a Countywide response to hunger by coordinating public agencies, nonprofits, and volunteers to provide meals to anyone in need during the weeks and months to come. Learn more: https://covid19.lacounty.gov/food/.

2-1-1

LA County residents can call 2-1-1 for referrals to food pantries, food distribution sites or CalFresh food benefits; referrals to sign up for health insurance or find a clinic; shelter referrals, motel vouchers for homeless families only; referrals to health, human, and social services and supports.

In addition, the County and City of Los Angeles are providing free meals to older adults age 60+ who are impacted by COVID-19. Call 1-800-510-2020 to request services or visit http://wdacs.lacounty.gov/covid-19 for more information. The state has authorized an emergency issuance of additional CalFresh (food stamps) benefits for all eligible households. Additional CalFresh benefits for the month of March will be issued on Sunday, April 12.  Additional benefits for the month of April will be issued on Sunday, May 10. More info at: dpss.lacounty.gov.

The County is partnering with restaurants/food service providers, including small neighborhood food establishments, to provide meals through the ‘Great Plates Delivered’ program. Learn if you qualify for the Great Plates Delivered Program here.

Critical Delivery Service

WDACS is providing temporary delivery services to seniors and individuals with disabilities who are unable to leave their home due to COVID-19. You can call 1-888-863-7411 to request a free service delivery. View this FAQ for more info.

Resources for Restaurant Workers, Artists and Musicians

The County has a list of resources for restaurant workers, artists and musicians. Click here.

Utility Bill Relief

Southern California Edison

To help with financial challenges due to COVID-19, Southern California Edison is temporarily suspending disconnections for customers unable to pay their bill. Learn more at: https://origin.sce.com/residential/assistance.

SoCal Gas

SoCal Gas has suspended service disconnections until further notice. This means no customer will have their natural gas turned off due to non-payment. Customers whose household income has recently changed may now qualify for 20% off their natural gas bill with CARE. Learn more at: https://socalgas.com/coronavirus. Customers can also visit the SoCal Gas CARE's program page for information on customers whose income may have recently changed due to COVID-19.

SoCal Gas CARE Program

SoCal Gas Shares Ways to Stay Safe and Save Money on Energy Bills While Spending More Time at Home

SoCal Gas Bill Payment Options and Services During COVID-19

Clean Power Alliance

Clean Power Alliance will provide a one-time $25 bill credit to residential customers who recently became unemployed, have reduced income, or are experiencing economic hardship due to COVID-19. Learn more at: https://cleanpoweralliance.org/covid-19-resources/.

Business & Worker Disaster Help Center

LA County has just launched a centralized call center and website providing free, one-on-one counseling and support for business owners and workers who have been adversely affected by the ongoing COVID-19 public health crisis.

The Business & Worker Disaster Help Center, jointly operated by the Departments of Consumer and Business Affairs (DCBA) and Workforce Development, Aging and Community Services (WDACS) is open Monday to Friday, 8 a.m. to 4:30 p.m., and can be reached by:

Whether you are a business owner struggling to keep your doors open or a worker who’s uncertain about their next paycheck, they can help.

Internal Revenue Service (IRS)

The Treasury Department and IRS just announced a three-month delay for any tax payments owed up to $1 million. You’ll still need to file your returns by April 15, 2020 but will have until July 15 to pay. This will apply to individual tax returns but should also cover many pass-through entities and small businesses. For more information, please visit the IRS Coronavirus Tax Relief website.

Assistance for Small Businesses Affected by Coronavirus

The City of Alhambra is exploring resources to alleviate the pressure that businesses are facing as employers as a result of COVID-19.

LA County Economic Development Corporation (LAEDC)

Resource guide includes updates on Small Business Administration loans and employer resources.

LA Regional Small Business Development Center (LA SBDC)

Response guide is a resource for small businesses to stay informed, plan, and respond to the impact of coronavirus.

Small Business Recovery Loan Program (LACDA)

The Los Angeles County Board of Supervisors has created the Small Business Recovery Loan Program, administered by the Los Angeles County Development Authority (LACDA). The loans will be made available through the County’s existing Economic Development Administration (EDA) Loan fund as the primary source of funding.  Any for-profit business with 25 or fewer employees located within the unincorporated Los Angeles County or city participating in the County’s Community Development Block Grant Program is eligible.  Loan proceeds may be used for working capital, including payroll or rent. To obtain an application, visit bizrecoveryloans.lacda.org. Additional resources for small businesses can be found at: https://dcba.lacounty.gov. For more information on the Small Business Recovery Loan Program, please contact Carolina Romo, Supervisor at LACDA, at (626) 296-6298 or by email at BizRecovery@lacda.org.

Business & Worker Disaster Help Center

LA County has just launched a centralized call center and website providing free, one-on-one counseling and support for business owners and workers who have been adversely affected by the ongoing COVID-19 public health crisis.

The Business & Worker Disaster Help Center, jointly operated by the Departments of Consumer and Business Affairs (DCBA) and Workforce Development, Aging and Community Services (WDACS) is open Monday to Friday, 8 a.m. to 4:30 p.m., and can be reached by:

Whether you are a business owner struggling to keep your doors open or a worker who’s uncertain about their next paycheck, they can help.

Disaster assistance loans from the Small Business Administration

The SBA is offering disaster assistance loans for up to $2 million for small businesses affected by the coronavirus. These low-interest loans are available to businesses that have sustained "substantial economic injury" due to the spread of the corona virus. For more information, please the Small Business Guidance & Loan Resources website.

Coronavirus Aid, Relief, and Economic Security (CARES) Act

The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn. Known as the “Paycheck Protection Program,” the initiative provides 100% federally guaranteed loans to small businesses who maintain their payroll during this emergency. Importantly, these loans may be forgiven if borrowers maintain their payrolls during the crisis or restore their payrolls afterward.

Here’s more information from the U.S. Chamber of Commerce to help your small business through the process.

Download The Small Business Owner’s Guide to the CARES Act here.

Small Business Finance Center (SBFC)

The SBFC helps businesses create and retain jobs, and encourages investment in low- to moderate-income communities. The SBFC has a Jump Start Loan Program, a Small Business Loan Guarantee Program, and a Farm Loan Program.

Governor's Office of Economic Development (GO-Biz)

The Governor’s Office of Business and Economic Development (GO-Biz) has compiled helpful information for employers, employees, and all Californians as it relates to the Coronavirus (COVID-19) pandemic.

Employment Development Department (EDD)

Employers can apply for the Unemployment Insurance (UI) Work Sharing Program if reduced production, services, or other conditions cause them to seek an alternative to layoffs.

Guidance for Restaurants Offering Grocery Items

New guidelines will let LA County restaurants sell certain grocery items to the public via takeout & delivery to help them stay in business, keep their employees safe and continue to feed our communities during this crisis. Read more here.

Tax Assistance

Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from the Employee Development Department (EDD) to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.

For questions, employers may call the EDD Taxpayer Assistance Center.

  • Toll-free from the U.S. or Canada: 1-888-745-3886
  • Hearing impaired (TTY): 1-800-547-9565
  • Outside the U.S. or Canada: 1-916-464-3502

Internal Revenue Service (IRS)

The Treasury Department and IRS just announced a three-month delay for any tax payments owed up to $1 million. You’ll still need to file your returns by April 15, 2020 but will have until July 15 to pay. This will apply to individual tax returns but should also cover many pass-through entities and small businesses. For more information, please visit the IRS Coronavirus Tax Relief website.

Workplace Preparedness

Centers for Disease Control (CDC) - Interim guidance for businesses and employers to plan, prepare and respond to coronavirus. More

Department of Labor - OSHA- Check out this guide - Guidance on Preparing Workplaces for COVID-19. Download.

Department of Industrial Relations- Cal/OSHA Guidance on Requirements to Protect Workers from Coronavirus. Be sure to scroll down to review the Aerosol Transmissible Diseases (ATD) and required protection.

Additional Resources:

LA County Department of Public Health

County of Los Angeles

California Department of Public Health

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)

California Coronavirus (COVID-19) Response

Coronavirus Fact vs Myths

Social Distancing Guidelines:

Key Preventative Steps:

According to LA County Department of Public Health, the best ways to reduce the possible spread of the coronavirus are:  

  • Stay at home when sick.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Limit close contact, like kissing and sharing cups or utensils, with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve (not your hands).
  • Facemasks are most effective when used appropriately by health care workers and people who are sick.
  • Get a flu shot to prevent influenza if you have not done so this season.

Watch CDC Video COVID-19 Public Awareness Message-Stop the Spread of Germs

Frequently Asked Questions:

What is the coronavirus? How is it spread? What are the symptoms? Should I wear a facemask?

Click on the FAQs for answers to these questions and more.

FAQ in English (Revised 4-1-2020)

What to Do If I'm Exposed (4-1-2020)

FAQ in English   

FAQ in Chinese

FAQ in Spanish

FAQ in Vietnamese

More FAQs

Travel information about Coronavirus Disease

Travel FAQs

People Experiencing Homelessness FAQ

FAQ For Immigrants

Coronavirus Testing andTreatment for Uninsured LA County Residents

LA County Department of Mental Health

To get mental support during this challenging time, call the LA County Department of Mental Health's 24/7 Access Line at (800) 854-7771 or visit the LACDMH's website at https://dmh.lacounty.gov/ for more information. You can also text "LA" to 741741.

How to Cope With Stress (English)

How to Cope With Stress (Chinese)

How to Cope With Stress (Spanish)

How to Cope With Stress (Vietnamese)

 Permits, Licenses, & Applications

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