Coronavirus (COVID-19)

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For questions regarding building and safety general questions or permitted fees, please email building@cityofalhambra.org
Business hours: 7:00 am to 5:30 pm, Monday - Thursday, closed on Fridays. Plan Checker counter hours: 7:00 am to 12:00 pm Monday & Tuesday, 1:30 pm - 5:00 pm Wednesday & Thursday

Coronavirus (COVID-19) Update

Effective immediately, the City of Alhambra is closing City Hall, the Utilities Customer Service Center and parks playgrounds to the public until April 19th or further notice, to slow the spread of coronavirus (COVID-19).  
This precautionary measure is in effect following state and county guidelines requesting “Safer at Home”practices.    
The City of Alhambra continues to closely monitor the impact of COVID-19 developments. On March 16th, the City Council proclaimed the Existence of A Local Emergency and the City announced the cancellation of nonessential meetings (including board and commission meetings) and events until further notice. In addition, the Alhambra Civic Library, the Joslyn Center, and Recreation programs were declared closed. On March 19th, the closure of city facilities was also immediately extended to City Hall, the Utilities Customer Service Center and parks playgrounds.  

 

City Hall Closure:  All City Hall services requiring in-person visits, or public counter assistance, including the Utilities Customer Service Center, are suspended. Individuals needing assistance can email or leave messages with departments. Some services are available online. Please see contact information below.  

 

City Clerk’s Office

·        (626) 570-5090

·        Public Records Requests should be submitted to lmyles@cityofalhambra.org

City Manager’s Office

·        Email: communications@cityofalhambra.org

 

Community Development Department

·        (626) 570-5034

·        Planning Division

·        Building Division

·        Code Enforcement Division

·        Economic Development Division

·        Housing Division

·        For plan check information and submittals, visit this online portal

or check the City’s website: https://www.cityofalhambra.org/resources/building-services-division

 

Finance Department

·        (626) 570-5020 or (626) 570-5021

·        (626) 308-4868 fax

·        Online Services:

Business License Renewals Payment: https://secure.cityofalhambra.org/webrenewals/

Annual Overnight Parking Renewals: https://secure.cityofalhambra.org/ParkingTrack/Online.app/login

 

Parking Citation Payment:

https://www.cityofalhambra.org/resources/pay-a-parking-ticket

 

Alarm Permits & False Alarm Payments:  https://secure.cityofalhambra.org/AlarmTrack/Online.app/en-us/login

 

Paramedic Subscription Renewals: 

https://secure.cityofalhambra.org/ParamedicSubscribers/Online.app/en-us/login

 

Fire Department

·        (626) 570-5190

Human Resources Department

·        (626) 570-5095

·        Email: Alh-HR@cityofalhambra.org

Library

·        Electronic library services are available online including e-books, audio books, magazines, newspapers, streaming, movies,and TV 24/7 via: https://alhambralibrary.org/all-databases. A telephone Reference Librarian is no longer available.  

 

Parks and Recreation Department

·        (626) 570-5044

·        Email: parksandrec@cityofalhambra.org

·        SENIOR SERVICE - Neighborhood Watch Captains and CERT volunteers will check in with elderly neighbors to offer assistance (i.e. food shopping). Elderly residents can call 626-570-3220 for more information.

Police Department

·        (626) 570-5151

Public Works Department/ Utilities Department

·        (626) 570-5067

Utilities Customer Service Center

·        (626) 570-5061

·        Customers are encouraged to utilize the online payment system at https://www.onlinebiller.com/alhambra/.

·        Customers can use the Drop Box located on the North wall of the Customer Service Center (68 South First Street) or the Drop Box located on the First Street side of City Hall (111 South First Street) for payment.

city payment dropbox locations

 

City Hall’s closure does NOT impact the following essential services:  

 

·        Emergency Police and Fire services

·        ACT Bus and Senior Ride

·        Trash Service (Provided by Republic Services, 1-800-299-4898)

·        Water Service

·        Public Works

·        Parks (open areas and restrooms)

·        Farmers Market

 

Please note: streets weeping restrictions and overnight parking restrictions are relaxed until April 5, 2020. Parking enforcement resumes on April 6, 2020.

The City will continue to assess the situation and may make additional changes as needed.

City and County Updates

03/27/2020 Temporary Closure of Beaches and Trails Health Officer Order (03.27.20)

03/27/2020 Los Angeles County Health Officer Issues New Orders Directing Self-Quarantine and Self-Isolation

03/26/2020 Alhambra City Council Passes Emergency Ordinance Temporarily Prohibiting COVID-19 Related Evictions

03/25/2020 Home Isolation Health Officer Order (03.25.20)

03/25/2020 Home Quarantine Health Officer Order (03.25.20)

03/24/2020 LA County alerts public about increasing COVID-19 scams, warns of fraudulent websites, emails and donations

03/21/2020 Safer at Home Health Order (Revised March 21, 2020)

03/21/2020 County of Los Angeles Department of Public Health "Safer at Home" FAQ (English)

03/21/2020  County of Los Angeles Department of Public Health: Updated Safer at Home Order for Control of COVID-19

03/20/2020 Supervisor Kathryn Barger Safer at Home Frequently Asked Questions

03/19/2020 Supervisor Kathryn Barger Safer at Home - What You Can and Can't Do

03/18/2020 Alhambra Closes City Facilities as Part of Coronavirus "Safer at Home" Emergency Response

03/18/2020 Safer At Home Health Officer Order for Control of COVID-19

03/17/2020 Disaster Assistance Loans Now Available to LA County Small Businesses Economically Impacted by the Coronavirus

03/17/2020 Alhambra Relaxes Parking Enforcement as Part of Coronavirus Emergency Response

03/16/2020 City of Alhambra Closures and Cancellations Due to Emergency Declaration and New Guidelines

03/16/2020 City of Alhambra Resolution Proclaiming the Existence of a Local Emergency (R2M20-7)

03/16/2020 Supervisor Kathryn Barger Announces Further Closures, Updates and Precautions

03/16/2020 County of Los Angeles Department of Public Health: Health Officer Order for the Control of Covid-19

03/16/2020 Housing Rights Center Postpone Public Workshops Through March 31, 2020

3/15/2020 Guidance for Farmers Market

03/13/2020 AUSD Dismisses Schools Until April 6, 2020

03/12/2020 Press Release: City of Alhambra Monitors Coronavirus Developments

03/04/2020 County of Los Angeles Declares Local Health Emergency

Animal Care and Control Info

SoCalGas Shares Ways to Stay Safe and Save Money on Energy Bills While Spending More Time at Home

SoCalGas Bill Payment Options and Services During COVID-19

State and Federal Updates

03/27/2020 Governor Newsom Takes Executive Action to Establish a Statewide Moratorium on Evictions

03/25/2020 Governor Gavin Newsom Announces Major Financial Relief Package: 90-Day Mortgage Payment Relief During COVID-19 Crisis

03/16/2020 Governor Newsom Issues Executive Order to Protect Renters and Homeowners During COVID-19 Pandemic

03/16/2020 President Trump's Coronavirus Guidelines for America: 15 Days to Slow the Spread

03/15/2020 CDC Guidance on Mass Gatherings or Large Community Events

03/11/2020 Governor Gavin Newsom Issued Guidelines on Meetings and Gatherings

Resources For Residents Impacted by COVID-19

The Department of Public Social Services is aware of the financial impact that the Coronavirus is having on the health and financial well-being of County of Los Angeles residents, leaving thousands unemployed or underemployed.  The department has provided the below resources to help residents who may be experiencing financial challenges due to the pandemic:

IF YOU HAVE HAD YOUR HOURS CUT, BEEN FURLOUGHED, OR LAID OFF:

If your employer has reduced your hours or shut down operations due to COVID-19, you can file for unemployment insurance at:

https://edd.ca.gov/Unemployment/Filing_a_Claim.htm

IF YOU ARE CURRENTLY SICK WITH THE CORONAVIRUS OR HAVE BEEN EXPOSED:

Individuals who are unable to work due to having or being exposed to COVID-19 (certified by a medical professional) can file a Disability Insurance (DI) claim at:

https://edd.ca.gov/Disability/How_to_File_a_DI_Claim_in_SDI_Online.htm/t_blank?fbclid=IwAR37UBdHJK4O3IRzK9Ff_sY1xdK7LuD1QKeb60xPK_-DC6cvtmF6Ejxbtxw

IF YOU ARE CARING FOR SOMEONE ELSE WHO IS SICK:

Californians who are unable to work because they are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional) can file a Paid Family Leave (PFL) claim at:

https://edd.ca.gov/Disability/How_to_File_a_PFL_Claim_in_SDI_Online.htm/t_blank?fbclid=IwAR1h6aChB9g-qjbT5S2SGOeOfJQtjbj-BqlJsUEYmloPvtHDWeCVhEIsyN8

Southern California Edison

To help with financial challenges due to COVID-19, Southern California Edison is temporarily suspending disconnections for customers unable to pay their bill. Learn more at: https://origin.sce.com/residential/assistance.

SoCal Gas

SoCalGas has suspended service disconnections until further notice. This means no customer will have their natural gas turned off due to non-payment. Customers whose household income has recently changed may now qualify for 20% off their natural gas bill with CARE. Learn more at: https://socalgas.com/coronavirus.

Additional Resources:

-Los Angeles County Department of Public Health

(Provides daily updates on cases of COVID-19 in Los Angeles County.)

-California Coronavirus (COVID-19) Response


-California Department of Public Health


-Centers for Disease Control and Prevention (CDC)

-World Health Organization (WHO)

-Los Angeles County Department of Mental Health Access Center 24/7 Helpline: (800) 854-7771 or (562) 651-2549 TDD/TTY

LA County residents can also call 2-1-1 for referrals to food pantries, food distribution sites or CalFresh food benefits; referrals to sign up for health insurance or find a clinic; shelter referrals, motel vouchers for homeless families only; referrals to health, human, and social services and supports.

Social Distancing Guidelines:

Key Preventative Steps:

According to LA County Department of Public Health, the best ways to reduce the possible spread of the coronavirus are:  

  • Stay at home when sick.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Limit close contact, like kissing and sharing cups or utensils, with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve (not your hands).
  • Facemasks are most effective when used appropriately by health care workers and people who are sick.
  • Get a flu shot to prevent influenza if you have not done so this season.

Frequently Asked Questions:

What is the coronavirus? How is it spread? What are the symptoms? Should I wear a facemask?

Click on the FAQs for answers to these questions and more.

FAQ in English   

FAQ in Chinese

FAQ in Spanish

FAQ in Vietnamese

More FAQs

Travel information about Coronavirus Disease

Travel FAQs

People Experiencing Homelessness FAQ

How to Cope With Stress (English)

How to Cope With Stress (Chinese)

How to Cope With Stress (Spanish)

How to Cope With Stress (Vietnamese)

FAQ for Small Businesses

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