The Code Enforcement Division serves to protect the health, safety and welfare of the City's residents and visitors by providing a comprehensive education and enforcement effort that promotes voluntary compliance and prompt correction of violations with the City's municipal codes. The focus of Code Enforcement is to investigate violations of laws or ordinances relating to public health, safety and welfare, the operation of businesses, consumer protection, building standards, land-use regulations and other municipal interests. Code Enforcement Officers typically respond to complaints filed by citizens. However, they also conduct proactive enforcement when necessary.  

The typical process begins with a complaint from a citizen or by city staff observing a problem. The primary goal of code enforcement in Alhambra is to determine if there is a violation, and then to seek voluntary compliance to correct the violation. The majority of residents or business owners are very cooperative and quickly correct the issue with support and guidance from Code Enforcement staff. If voluntary compliance does not work or in the case of serious or repeat offenders, Correction Notices, Administrative Citations, Public Nuisance Hearings, Office Conferences, Inspection and Abatement Warrants, Criminal Citation or any other remedy available to the City may be used to achieve compliance. 

Responsibilities:

• To make Alhambra a safer and cleaner place to live, work and visit
  
• To provide prompt, courteous and professional service
  
• To gain voluntary compliance
• To encourage responsible property maintenance
  
• Educate Everybody on “What We Do?”
  
• Develop a community outreach program

INSTRUCTIONS FOR CALLING THE HOTLINE

24 Hour Code Enforcement Online Complaint Form

Hotline Phone Number: 626-570-3230

Depending on the time of your call, a staff member or voice message recorder will answer. Please leave the location and description of the violation, and your name and telephone number. All reports are handled confidentially. Code Enforcement staff investigate and enforce city codes, ordinances and applicable state statutes.  Complaints will typically be followed up within one working day by visiting the site of the alleged violation, and if necessary starting the process of addressing the violation.

HOME & PROPERTY MATTERS HANDLED BY CODE ENFORCEMENT:

• Home and property maintenance issues
• Garage sales
• Graffiti (private property only)
• Graffiti (public property i.e.
  street lights, sidewalks and street signs- call Public Works Department at 626-570-5072.
  
• Abandoned Shopping Carts (call the 24-hour Hotline at 1-800-252-4613 or 626-570-3230).
• Trash containers left in the city parkway or within public view 
  
• Trash, junk and debris discarded or stored on private property 
  
• Inoperable vehicles on private property
  
• Vehicles, front yard parking only
  
• Auto repair on city streets
  
• Lack of exterior weatherization, peeling or deteriorated paint
  
• Building address numbers missing or not clearly visible for public safety
  
• Temporary holiday lighting not removed
  
• Vacant or abandoned unsecured buildings
  
• Temporary advertising signs illegally posted on city trees or utility poles

Public Nuisance Code

The City passed and enhanced the public nuisance code entitled “Real Property Nuisances” which is contained in Chapter 6.26 of the City Code. The amendments to the public nuisance code will help strengthen the City’s ability to enforce and minimize deteriorated and unsafe conditions on properties. It will provide a much needed update to existing codes that deals with both aging properties and new developments.