Citizen Complaint Procedure

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contact:
Alhambra Police Department
Timothy Vu, Chief of Police
211 South First Street, Alhambra, CA 91801
Phone: 626-570-5151
Photo of Alhambra Police Patch and Badge

CITIZEN COMPLAINT PROCEDURE

Message from the Chief

The employees of the Alhambra Police Department are dedicated to providing quality service to the members of the public. It is a stated goal of our organization to provide prompt, courteous and professional service to everyone we encounter.  If we fall short of that goal or if an employee does not meet the high standards of this organization, when dealing with the public, public trust and confidence can be lost. It is important that these incidents be brought to my attention so that corrective measures can be implemented. 

Complaints concerning any employee of the Alhambra Police Department will be fully investigated. The facts established by the investigation may either substantiate the complaint or exonerate the employee.  You will be contacted and advised of the results of the complaint investigation.

The goal of this complaint process is to arrive at the truth of what took place during a contact between an employee and complaining party. If the investigation identifies improper behavior on the part of an employee, corrective action will be taken either through training or disciplinary action. Disciplinary action may range from a reprimand to termination of employment. Criminal charges may be filed against an employee, if appropriate. If an employee acted lawfully, properly and within policy, then the employee would be exonerated. 

It is hoped that during this process that misunderstandings may be resolved, and future problems, of similar nature, can be avoided. Only through, open communication and a continual review of our performance can we ensure that we are providing excellent service to members of our community.

 Sincerely,

Timothy Vu

Chief of Police 

Blue Recycle Bin

BLUE RECYCLE CONTAINER    

WHAT IS THE BLUE CONTAINER TO BE USED FOR? 

The blue container for recyclable items is for disposing glass jars and bottles, plastic jars and bottles, metal and aluminum cans, and all clean paper. View a list of items you can and can't recycle. Do not place clothes in your recycling cart or leave large bags of clothes on the curb as Republic Services will not pick them up. Take them to a charity or Goodwill collection site. (Download a list of items accepted/not accepted by Goodwill).  Local donation centers include:

  • The Salvation Army, 1010 East Main Street, Alhambra, call 626-281-2100 or 1-800-SA-TRUCK
  • Vietnam Veterans of America, call 1-800-775-VETS or 1-800-775-8387
  • Goodwill Pasadena Donation Center, 112 East California Boulevard, Pasadena, call 626-449-3721
BLUE CONTAINER MEASUREMENTS:

95-96 GALLON CONTAINER: 180 lbs; H 46-3/8 x W 25-1/4 x D 26-3/8

65-65 GALLON CONTAINER: 90 lbs; H 42-1/8 x W 25-1/4 x D 26-3/8 

32 GALLON CONTAINER: 50 lbs; H 38-1/2 x W 19 x D 22-1/4

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