Bills are due upon receipt and must be paid within 30 days from the statement date to avoid service charges and/or service interruption.
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Service is established in person at the Customer Service Center located at 68 S First Street. You must complete an application for (residential (PDF) or business (PDF), provide a valid Drivers License, and pay the appropriate service fee. The Service Fee schedule is available in English (PDF), Traditional Chinese (PDF), and Spanish (PDF).
The following information is required when you open an account:
Please call 626-570-5061 during regular business hours to speak with a representative.
Contact the Customer Service Division at 626-570-5061.
Shorb Garden, located just north of the Customer Service Center, features xeriscape plants comprised of natural native California plant materials that promote water conservation and water awareness. A decorative water fountain located within a city-inspired Moorish arch, a historic mural outside the building, and a statute of James DeBarth Shorb, the father of Alhambra's water service grace the urban garden space.
Current Water and Sewer Rates (PDF)