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FAQs

FREQUENTLY-ASKED QUESTIONS OF
THE ALHAMBRA POLICE DEPARTMENT

 

GENERAL QUESTIONS:

  • Where are you located?
    The Alhambra Police Department is located on the northwest corner of First Street and Commonwealth next to City Hall. The address is 211 S. First St., Alhambra, 91801

      
  • What are your hours?
     The Alhambra Police Department is open 365 days a year, 24 hours a day for emergency services.
    The Records Section is open Monday-Friday from 8 a.m. to 8 p.m. (closed Saturday & Sunday). The Traffic Section is open Monday through Friday from 7 a.m. to 5 p.m. (closed Saturday & Sunday).
     
     
  • What are some of the frequently called phone numbers to the police department?
    For life threatening incidents or emergency services please call 9-1-1.
    Calls for Police Services/Dispatch: 626-570-5151
    Records: 626-570-5107
    Traffic and Parking: 626-570-5120
    Jail Services: 626-570-5145
    Crime Prevention: 626-570-5177
    Watch Commander: 626-570-5130
    General Information: 626-570-5168

     
  • Are visits allowed with prisoners in the Alhambra City Jail?
    Yes, visiting hours are from 10 a.m. to 5 p.m., seven days a week. The Alhambra City Jail houses federal prisoners, INS detainees and municipal arrestees.
     
  • How do I file a complaint against Alhambra Police Department personnel?
    A formal complaint form is available 24 hours a day. Please contact the Watch Commander's Office at
    (626) 570-5130 to obtain a form. A formal investigation will begin once the form is completed and returned to the Police Department. You will be contacted to provide information for the investigation. Once the investigation is completed, you will receive notice of the outcome of the investigation.

     
  • What are the consequences for a false alarm activation on your home or business alarm system?Every alarm system must be registered and permitted with the City of Alhambra. An Alarm System Permit Application can be obtained online or at the City Hall Finance Department. The annual permit fee is $15. Should your alarm be activated and require a police response the first three responses are free of charge and every subsequent response for a false alarm is $85.00. For any response to an alarm that is not permitted the response charge is $85.00 for the first and any subsequent response.
     
  • People in my neighborhood always make loud noises that disturb people's sleep after midnight. Is there any law that prohibits them from doing so? How do we notify the police?
    It is against the law to disturb the peace of another. If someone is making loud noises, especially late at night, you can call the police and we will respond to investigate the source of the disturbance and take the necessary enforcement action. If you call anonymously, the most we can do if we discover the source of the noise, is tell the noisemaker to stop making noise. They may or may not comply. If they don’t, you can call again and we will, again, respond. If the noise is such that it disturbs the peace of another, you can even make a “citizen’s arrest” for this violation. Many times, talking reasonably with the person or person’s causing the noise is the most effective way of solving the problem. If this does not work or is not an option, you can call the police and report the disturbance and we will do our part. Keep in mind that when you get the police involved, most people will comply, but may resent the police involvement and affect your relationship with your noisy neighbor. These types of disturbances are generally caused by a lack of respect for neighbors. It is important to be courteous and not turn these types of situations into personal grudge matches. If the disturbance is a rare occurrence, it may be best to simply let it go. If it is an on-going problem, get the police involved.
     
  • How do I schedule a community safety or neighborhood watch meeting?
    Call the Alhambra Police Department Crime Prevention Office at 626-570-5177 to schedule an available date and time for your first meeting. Find out approximately how many households your meeting will include. Flyers announcing the date, time, location and topic of your meeting can be made available to you and should be distributed in person 7-10 days prior to the meeting. Solicit the help of neighbors to pass out the flyers.  For more information on how to organize a community/neighborhood watch meeting, click here: http://www.cityofalhambra.org/page/157/neighborhood_watch
     
  • What do I do if my pet is lost?
    It is very important that you personally visit the animal care center that services your city or area; for the Alhambra area the location is: 11258 South Garfield Avenue, Downey, CA 90242 and their contact number is (562) 940-6898 or online. When you arrive at the animal care center, be certain to ask to see all of the stray animals, including animals that are being held in the observation ward, medical area, or private veterinary hospital. Other helpful tips about lost and found pets:
    • Check other animal control agencies in case your pet wandered into another jurisdiction or was brought there by a concerned resident. Visit your local animal care center daily. It may take days or weeks for your pet to appear in the shelter.
    • Place “Lost” fliers where your animal was last seen. Use ads in local newspapers, and Internet and social networking sites to spread the word. Talk to mail carriers and other people who frequent the area. Also leave information about your lost pet at your local animal care center(s). Each animal care center has a community lost and found bulletin board for posting such information. Utilize social media! We suggest posting pictures/descriptions of lost and found pets to the L.A. County Department of Animal care Facebook Page. Keep looking! Remember, many well-meaning people do not know it is unlawful to keep a stray animal and will not immediately take a lost pet to an animal care center. They may keep it at their home for several weeks hoping to find the owner on their own.
    • Always have a collar on your dog with a dog tag that provides owner contact information on it. Also consider microchipping your dog with your information on it. Microchips can be placed by your veterinarian or the nearest L.A. County Animal Shelter (for a fee).  By doing either or both of these things it should be easier to find your pet if it becomes lost.
       
  • I have a tenant that hasn't paid rent. Can APD come and evict the tenants for me?
    The civil process for eviction is a very complicated process and local police departments do not get involved with civil issues with the exception of what we call “keeping the peace.” Our role in such situations is to insure that tenant and landlord do not violate any criminal laws and advise the parties to go their separate ways and allow the civil process to take place. It is always best to seek legal counsel about the eviction process. To answer your question, the Los Angeles County Sheriff’s Department would handle the eviction process once the court issues its order. The legal process must be followed through the civil court process and ultimately the Los Angeles County Sheriff’s Department Court Services Division. In any case, the Alhambra Police Department cannot evict the tenant. Here are some additional details… click here.


PARKING QUESTIONS:

  • What are your overnight parking regulations?
    Any vehicle without a valid Overnight Parking Permit or Handicap Placard may be cited for being in violation of the 2 a.m. to 6 a.m. parking restriction.
    • A Temporary Parking Permit can be obtained from the self-service parking machine, located in the Police Department’s lobby, for a fee of $5.00 per night. For a .50 convenience fee a Temporary Parking Permit for up to ten days may be purchased on the City website for $5.50… click here
    • Recreational vehicles may obtain a 72 hour parking permit for $9.00. This permit will only be issued for the purpose of loading or unloading a recreational vehicle either before or after a trip.
    • No permit shall be issued to commercial vehicles exceeding 6,000 pounds gross vehicle weight, non-motorized vehicles, trailers, vehicles exceeding six feet in width, vehicles exceeding 20 feet in length, vehicles exceeding eight feet in height.
    • No overnight parking is allowed on the following streets; Atlantic Boulevard, Fremont Avenue, Garfield Avenue, Main Street, Mission Road and Valley Boulevard.
       
  • How long can I park my car on a public street?
    A person who owns, has possession or control of any vehicle shall not park a vehicle upon any street or alley for 72 or more consecutive hours.
     
  • How long can I park my car on a public street?
    A person who owns, has possession or control of any vehicle shall not park a vehicle upon any street or alley for 72 or more consecutive hours.
     
  • How to I pay or contest a parking citation I received?
    For parking citations received within the City of Alhambra, you can pay ONLINE or by phone (1-877-236-2947) 24 HOURS PER DAY using your credit card. You can also pay by mail. The City's mailing address is: City of Alhambra - Finance Department, 111 South First Street, Alhambra, CA 91801.
     

    To contest a parking citation, you'll need to request an Administrative Review within 21 days from the date of issuance of the citation or 10 days of the mailing of the Late Notice. To request a review, you'll need to do it in writing, or stop by the Finance Department Customer Service counter, or call the Finance Department at 626-570-5020. For questions about moving violations, call the Municipal Court at 626-308-5531.
     

TRAFFIC QUESTIONS:

  • Where do I pay a traffic ticket?
    The court address will be marked on the bottom of the citation.  On the bottom of the traffic ticket you received, a court date will be marked.  By signing the ticket, you are not admitting guilt, but you are promising to appear in court on or before that date. 
     
    The court will usually send a courtesy notice to the address on the citation.  If you do not receive a courtesy notice, you would have to go in person to the assigned court and locate their traffic window. The court clerk will provide you with the bail amount (how much to pay) and traffic school information.  If you have attended traffic school within 18 months of the violation, you will not qualify for traffic school.

     
  • Can the Alhambra Police Department sign off my "fix-it" ticket?
    Correctable violations (violations for equipment, no license plate, or registration) can be inspected, verified and signed off by the Alhambra Police Department to Alhambra residents or those citations written by the Alhambra Police Department only, and are handled by the Traffic Section. Violations for driving without a license or no insurance are handled by the appointed Court.
     
  • Can I refuse to take tests if I am stopped for DUI?
    California law requires you to take a breath or blood test if you are arrested for a DUI. California’s “implied consent” law says that if you are lawfully arrested by a police officer who has probable cause to believe that you have been driving under the influence, then you consent to taking a chemical test of your blood, breath, or urine for the purpose of determining your blood alcohol content (BAC). The test must be taken at the time of your arrest, and the officer should give you the choice between a blood or breath test. If neither blood nor breath tests are available, then you have to take a urine test. Additionally, California’s implied consent law says that you consent to taking a preliminary breath test, even if you have not been arrested. This works like a field sobriety test. The officer will use the results to establish probable cause that you were driving under the influence. You do not have to take this preliminary test, and the officer should say so. Refusing it, however, probably won’t work in your favor if the officer has some other reason to think you had been drinking. Based on that other reason, the officer could still arrest you and then you will be required to take a blood or another breathe test. Refusing to take the tests will result in a suspension or revocation of your driver’s license by the Department of Motor Vehicles.
     
  • If I spot an abandoned vehicle on a public street, what should I do?
    Please contact The Alhambra Police Department at 626-570-5168. Please provide the License Plate number, a brief description and location of the vehicle.
     
  • I don’t know who towed my vehicle, what do I do?
    Please contact The Alhambra Police Department Dispatch at 626-570-5168 providing them the license plate of your vehicle.  If you do not know your license plate number, provide dispatch the registered owner’s name and address and dispatch will be able to search the DMV database.

     
  • How do I get my vehicle out of impound?
    If the vehicle was impounded for a 30-day hold 14602.6(a)V.C., please contact the Alhambra Police Department Traffic Division at 626-570-5119 to schedule an appointment for a hearing.
     
    The vehicle can be released to the registered owner who has a valid California driver's license only. The vehicle must also be currently registered with the Department of Motor Vehicles. An administrative fee of $91.75 is due upon release. Cash, check, money order or credit card (Discover, Visa or MasterCard) will be accepted.
     
  • My car was towed but I contest the validity of the authority to store the vehicle.  What can I do?
    If the vehicle was impounded for a 30-day hold 14602.6(a)V.C., please contact the Alhambra Police Department Traffic Division at 626-570-5119 to schedule an appointment for a hearing.
     
  • I got a traffic ticket, but I didn’t receive anything in the mail.  How do I know what to pay or if I can go to traffic school?
    On the bottom of the traffic ticket you received, a court date will be marked.  By signing the ticket, you are not admitting guilt, but you are promising to appear in court on or before that date.  The court address will be marked on the bottom of the citation.


    The court will usually send a courtesy notice to the address on the citation.  If you do not receive a courtesy notice, you would have to go in person to the assigned court and locate their traffic window.  The court clerk will provide you with the bail amount (how much to pay) and traffic school information.  If you have attended traffic school within 18 months of the violation, you will not qualify for traffic school.
     
  • When do I have to report a traffic accident, and to whom?
    If you are involved in a traffic collision whether you are on public property or private property, you must exchange information with the other responsible party per 16025(a) V.C.  The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C.


    If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.
     
  • While driving my car, I struck and damaged property (other than another car).  What do I do?
    You must locate a responsible person (property owner) who owns the property.  Once you locate the responsible person of the property that was damaged, you exchange information per 16025(a) V.C. The information that is exchanged is current driver’s license name, address, license number, license plate number or vehicle identification number (VIN), and current proof of insurance.  Once that is accomplished, depending on the severity of the collision if the damage to the property of any one person in excess of seven hundred fifty dollars ($750), or in bodily injury, or in the death of any person shall report the accident, within 10 days after the accident, either personally or through an insurance agent, broker, or legal representative, on a form approved by the DMV per 16000(a) V.C.
     

    If you are in the City of Alhambra and you are involved in a collision, please contact the Alhambra Police Department at 626-570-5168 to report the collision and an officer will respond to assist you.
     
  • Does the Alhambra Police Department install child safety seats?
    Yes. Please contact the Alhambra Police Department Traffic Section (626) 570-5119 to schedule an appointment.
     
  • What's the age limit to carry passengers in the car?
    Persons under the age of 18 must be accompanied by a parent/guardian and/or a licensed driver 25 years of age or older when transporting passengers under 20 years of age. There are no restrictions for adults to transport passengers as long as they are licensed.
     
  • I am visiting from another country. Do I need to obtain a California driver’s license?
    If you are a visitor in California and have a valid driver license from your home state or country, you may drive in this state without getting a California driver license as long as your home state/ country license remains valid. The State of California does not recognize an International Driving Permit (IDP) as a valid driver license. California does recognize a valid driver license that is issued by a foreign jurisdiction (country, state, territory) of which the license holder is a resident. If you become a California resident, you must get a California driver license within 10 days. Residency is established by voting in a California election, paying resident tuition, filing for a homeowner’s property tax exemption, renting a home in California, or any other privilege or benefit not ordinarily extended to nonresidents. On a similar note, the IDP is only a translation of information contained on a person’s foreign driver license and is not required to operate a motor vehicle in California and as mentioned is not a permit to drive. IDP’s are advisable to obtain if issued by the resident country. It is also recommended to carry another form of ID like a passport. Additionally a non-resident under the age of 18 with a valid license from a foreign jurisdiction can only drive in California for 10 days. After 10 days, a non-resident minor must obtain a non-resident minor’s certificate issued by DMV. Proof of financial responsibility is a prerequisite to obtain a non-resident minor certificate. A non-resident minor in the military has 60 days to drive before having to obtain a non-resident minor certificate or full California driver license.
     

 RECORDS QUESTIONS

  • Can I file an online police report?
    Yes, for certain types of crimes you may file a police report using the Citizens Online Police Reporting System. Please note that all cases filed online will be reviewed.  Upon review, if further investigation of your case is needed, you may be contacted.

     
  • How do I get a copy of an accident or crime report?
    In order to obtain a copy of an accident report, you must be one of the parties who have proper interest therein. This is included, but not limited to the driver or drivers involved, or the guardian or conservator thereof, the parent of a minor driver or the authorized representative of the driver or any named person injured by the accident. In order to obtain a crime report, you must be the victim of the crime. This does not apply to records that are being sought via subpoena. There is a fee of 10 cents per page for an accident report and a fee of 10 cents per page for a crime report that is payable by cash, check, money order or credit card (Discover, Visa or MasterCard).
     
  • If I have a criminal record, how do I get a copy of my record?
    The State of California Department of Justice has your criminal record information. You must provide them your fingerprints and pay a fee. An information sheet is available at the police department's front counter. Additionally, if you were arrested as a juvenile, you may receive a copy of your arrest report. Adult arrest reports must be subpoenaed. However, you may review your local records at the police department with proper identification.
     
  • How do I obtain a restraining order?
    You must file a petition at any Superior Court (http://lasuperiorcourt.org). Alhambra Superior Court only handles domestic violence restraining orders, and those that do not encompass children within that order. All others must be petitioned at the Pasadena Superior Court. An Alhambra Police Officer can process an Emergency Protective Order (EPO) on your behalf after court business hours. However, the EPO is only good until the Superior Court is open for you to formally file a petition.
     
  • How can I get a criminal clearance letter for the Immigration and Naturalization Service?
    If you are currently a resident of the City of Alhambra or have lived in the City, the Alhambra Police Department will do a local criminal history search on you within our city jurisdiction only. If there is no criminal history on you within our jurisdiction, a letter will be made indicating to the INS that there is no adverse information found on you. There is an administrative fee of $4.25 per quarter hour for the letter, which can be paid by cash, check, money order or credit card (Discover, Visa or MasterCard). The letter can take up to ten days to receive.
     
  • Does the Alhambra Police Department provide fingerprinting services?
    No, the Alhambra Police Department no longer provides fingerprinting services to the public. You may obtain fingerprint service locations at State of California Department of Justice Office of the Attorney General.

 

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