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  Common Criminal Actions and What to Do

ANNOYING PHONE CALLS 
Not all unwanted calls are criminal in nature. Some may be as simple as a fax machine
or computer modem inadvertently programmed with the wrong number. The Alhambra Police Department will do what it can to assist to solve this problem. If the calls are
criminal in nature complete a police report, then call your phone service provider
(if you have Pacific Bell, call 800-698-7223). Tell your provider that you would like to
have a "phone trap" placed on your line. You will need to provide them with the
Alhambra Police Department's report number that was issued to your case. The trap
will be placed on your line for approximately 14 days. Your cooperation is critical to
the success of the investigation. You MUST maintain an accurate log of all illegal
calls including date and time and contact your service provider as soon as possible
with the information. It is very important to track the EXACT time of each call. A trap is considered successful if you receive two or more illegal calls from the same telephone number. If your representative tells you they have a "hit", call the Alhambra Police Department Investigations Division at 626-570-5157 and request to speak to the
detective who has been assigned to your case. Have your police report number
available. The results of the phone trap will be faxed to the police department
usually within 2 weeks. Your service provider cannot release any information
directly to you. 
 
RESTRAINING ORDERS
You can apply for a restraining order at the Alhambra Superior Court, 150 W.
Commonwealth Ave., Alhambra (626-308-5307) or the Pasadena Superior Court,
Room 102, 300 E. Walnut Avenue, Pasadena (626-356-5689). Restraining orders
will normally prohibit the restrained party from harassing, bothering, molesting,
phoning or otherwise contacting the protected person, and usually specifies a
distance that the restrained party must stay away from the protected person,
his/her home and place of employment. Restraining orders may also require one
party to move out of a residence, award temporary custody of children and prohibit
the restrained party from possessing or acquiring firearms.

Types of Restraining Orders:

  • Domestic Violence - These restraining orders are "FREE," and apply to
    parties involved in a dating or marital relationship. Family members who live
    in the same household (such as brothers and sisters) also are covered by
    domestic violence orders.
  • Civil Restraining Orders - These are given in instances where domestic
    violence does not apply; the cost is $192. However, fee waivers are available
    if you qualify.

Once the court grants a restraining order, you must serve the person(s) to be
restrained and file the restraining order along with the "proof of service" with the
law enforcement agency in the jurisdiction(s) where you live/work in order for
the restraining order to be valid. The initial restraining order is only "temporary."
The order may be made permanent following a later hearing at the Pasadena
Superior Court where both the restrained party and the protected person are present.
Any violation of a restraining order should be reported to the law enforcement
agency where the violation occurs. Only the judge who issued the order can modify it.
You should keep a copy of the signed order and proof of service on hand. Assistance
for victims of domestic violence can be obtained from the National Domestic Violence Hotline. Call 800-799-SAFE 24 hours a day for referrals to state and local programs.

 
MISSING PERSONS
For missing juveniles or adults, call the Alhambra Police Department at 626-570-5157
or 626- 570-5161. The vast majority of persons reported missing to the Alhambra
Police Department are located in good health and return home within 24-48 hours.
Most missing and runaway children return home on their own. However, the
Department will take a missing person report regardless of when or where the missing person was last seen and then forward a copy to the appropriate agency for further investigation. Which forwarding agency the report is sent to will depend on where the missing person was last seen or if he/she resides in another jurisdiction. Common
reasons why children runaway or are reporting missing include teens upset over
discipline issues, misunderstandings between parents and children as to when they
are to return home, and young children who lose track of time while playing with
friends. Responding uniformed officers will interview you and check your house and
yard for the missing child. Young children are often found hiding from their parents
inside or near the home. To assist detectives in locating your child, have available
a recent picture of your child and the full names, addresses and phone numbers of
your child's friends.
 
COUNTERFEIT CHECKS

The instances of fraud using counterfeit checks have skyrocketed. Where once a
skilled technician with equipment costing tens of thousands of dollars was required
to counterfeit checks and other financial instruments, now anyone can acquire a
computer, software, scanner and color printer that makes counterfeiting a do-it-
yourself operation. Blank check stock intended for legitimate uses is also readily
available to counterfeiters.

Key points:

  1. Know your customer when cashing checks. If an individual presents a payroll
    check drawn on a company that's not local to you and their identification shows
    an address some distance away, ask yourself why they are shopping with you.
    Unless you have great prices or unique merchandise they can't find closer to home,
    ask yourself why this customer is patronizing your store. This is especially true at
    markets on weekends when verifying the validity of the check with the employer
    or bank is not an option.
  2. Nearly all fraudulent payroll checks passed at local merchants are computer-
    generated. They are often for amounts just shy of $400.00. Misspellings and inconsistencies in addresses or other information that appears on the face
    of the check are commonly seen errors on fraudulent documents.
  3. Be cautious of accepting cashiers checks from strangers on weekends.
    Cashiers checks are a favorite with counterfeiters and are often used to
    purchase high dollar items such as vehicles, computer equipment, and jewelry.
    Ideally, accompany the purchaser to the bank that issued the check to verify its
    validity. If that is not possible, do not ship or deliver your merchandise until
    you confirm that the check is valid.
 
INTERNET SAFETY
  1. Keep your passwords private--even from your best friend! Your online service will
    never ask for them, so neither should anyone else.
  2. Use only your Log-In Name and/or email address when chatting or sending email.
    Never give out personal information such as your name, address or phone number.
  3. Always delete an unknown email attachment as it could contain a destructive virus.
  4. Remember that nothing you write on the Web is completely private, including email.
    So be careful what you write.
  5. People are not always as nice, charming or entertaining as they may seem in an
    email correspondence, so be careful when meeting "on-line" friends in person.
    Children should always ask for permission before meeting an "on-line" friend in
    person and a parent or guardian should accompany them on the first visit.
  6. Don't respond to messages that make you feel uncomfortable or uneasy.
  7. Never give out a credit card number or on-line password over the Internet.
  8. For additional information, see the L.A. District Attorney's website 
    "Protecting our Children."

 
 IDENTITY THEFT

Alhambra Police Department
Financial Crime Report Form

Victims of identity theft often do not discover this crime until they apply for and are
denied credit. They find that they have several unknown debts or creditors listed on
the their credit report. One way criminals obtain a victim's personal information is by stealing mail containing credit card numbers or checks. Criminals also obtain the information from places where victims have applied for credit such as car dealers,
loan brokers, furniture stores or other businesses. Once a thief obtains the victim's
social security number and other personal information, he or she applies for loans and credit cards in the victim's name, using a "mail drop" address different from the victim. Thieves either create forged documents or apply for and receive a genuine duplicate driver's license from DMV in the victim's name bearing their picture and "new" address. Tracking identity thieves is difficult due to the amount of time that usually passes
between the time the crook is running up bills and when the victim discovers his/her
identity has been stolen. The thieves are also highly mobile and their crimes cover
many jurisdictions.

Victims who suspect their identity has been stolen should do the following:

  1. Contact the bank or creditor immediately and explain the situation. Usually the bank
    or creditor will have you sign an affidavit stating that you did not make the purchase(s) and that the charge(s) are fraudulent. The bank or creditor may also absolve you of
    the charges. In that case, the bank or creditor becomes the victim of the fraud and
    no further action is required on your part.
  2. Sometimes a bank or creditor will require a police report before they will accept
    an affidavit. In this case, you must file a report with the proper agency. This is
    sometimes confusing. If you can positively determine where the theft of identity
    occurred such as from your mailbox or work place, then that city is where you
    should file the report. However, if it cannot be determined where the theft occurred,
    then you should report the crime where the check or credit card was passed.
    If multiple jurisdictions are involved (and that is usually the case), the unwritten
    rule is that the jurisdiction with the highest dollar amount or greatest number of transactions is where the report should be taken.
  3. Contact the credit reporting bureaus and obtain credit reports to see if there are
    other unauthorized accounts:

    Equifax (800)525-6285 http://www.equifax.com
    Trans Union (800)680-7289 http://www.tuc.com/
    Experian (888) 397-3742 http://www.experian.com/

For additional  information, view IdentityRestore.com.

 
 SUBPOENAS

Call 626-570-5163 to reach one of the Division's Subpoena Control Officers.
The Alhambra Police Department's Investigations Division serves subpoenas issued by
the District Attorney. If you have received a subpoena from the Los Angeles County
District Attorney's Office, you are either a victim or witness to a crime. The subpoena
is an order from the court to appear in person at a specific time and place. Failure
to appear is a contempt of court and can lead to your arrest. Only the District Attorney
or the Court can excuse you from appearing. The back of the subpoena has further information about the court system. If you have questions about the case or why you
were subpoenaed, you may call the District Attorney's Office. The name and phone
number of the Deputy District Attorney issuing the subpoena is located on the bottom
right-hand corner of the subpoena. Some subpoenas are "on call". This means that you
do not have to appear in court, but you need to make arrangements with the District Attorney so they can reach you if your presence is required. Instructions will be found
in the box entitled "Special Instructions to Witness." Another type of subpoena is the Subpoena Duces Tecum, commonly referred to as an SDT. This subpoena requires
that someone, usually the "custodian of records," bring specified documents or other business records to court. Personal appearance may not be required for a SDT.
The subpoena will explain the procedure for compliance. Questions should be
directed to the District Attorney issuing the subpoena. 



Alhambra City Hall, 111 South First Street, Alhambra, CA 91801; Phone: (626) 570-5007; Fax: (626) 576-8568
Hours: Monday-Friday, 8 a.m.-5 p.m.