www.cityofalhambra.org 32 SENIOR TRANSPORTATION SERVICES SENIORTRANSPORTATION SERVICES SENIORTRANSPORTATION SERVICES SENIOR RIDE is provided free to Alhambra residents who are (60+ years of age) or disabled (any age). This curb-to- curb service transports participants throughout Alhambra for any purpose, and up to two miles outside the city for medical appointments. To register bring a valid photo ID or photo ID and a Utility Bill that can prove Alhambra Residency to one of the registration sites listed below. Non- Senior Disabled residents will be required to have their doctor complete Physician Certification form verifying that they are not able to ride public transportation. Physician Certification forms are available at registration sites. For additional information call or visit the Joslyn Adult Center, 210 N. Chapel Ave., (626) 570-5088. Registration is accepted at the following locations: COMMUNITY SERVICES DEPARTMENT 111 S. First Street THE JOSLYN ADULT RECREATION CENTER 210 N. Chapel Ave. TO MAKE A RESERVATION CALL: (626) 289-RIDE [289-7433] SERVICE HOURS: Monday - Friday 8:00 AM – 5:00 PM Saturday & Sunday 8:00 AM – 4:30 PM THREE TYPES OF SERVICE Advance Reservations We recommend advance reservations for the best service. Call at least 72 hours (3 days) in advance to schedule an appointment. Subscription Service For regular appointments to the doctor, church, or lunch; you can schedule a ride on a daily or weekly basis. In the event of a schedule change, please only call to cancel your appointment; otherwise your ride will automatically arrive at the scheduled time. NOTE: There is a waiting period for Subscription Services and they cannot be accommodated immediately. Demand Response For emergencies, (i.e. doctor’s appointment), you may call the same day for a ride. Every effort will be made to accommodate your needs and to arrive as near as possible to your chosen time however, rides are not guaranteed. MEDICAL APPOINTMENTS Always have priority. On occasion, you may be asked to re- schedule your social or shopping appointment because someone has an emergency medical appointment. We will do the same for you, should you have a medical emergency. SPECIAL ASSISTANCE If you require special assistance, please let us know when you make your reservation. Although all vehicles are equipped with wheelchair lifts, we need to schedule adequate time to accommodate your needs. If you are physically disabled or frail, and need assistance to board the vehicle, you may bring an“escort”to assist you. Drivers cannot act as your escort to or from any building. When you make your reservations, notify the dispatcher that you need two seats. Companions will not be allowed to ride unless they are either eligible for Senior Ride or are serving as an“escort.” GUIDELINES Senior Ride is a free service and very much in demand. To better assist everyone follow these simple guidelines: • Wait outside in front of your pick-up address. • Be ready 10 minutes before your scheduled departure time. • Vehicles may arrive 10 minutes before or 10 minutes after your scheduled pick-up time. If your pick up has not arrived 10 minutes after your scheduled time, notify us immediately at (626) 570-5088. • Call to cancel any appointment you will not be needing. (Allow others to ride). SENIOR RIDE FORUM Wednesday, March 7, 2018 Time: 1:00pm - 3:00pm NO REGISTRATION IS REQUIRED The City of Alhambra and Southland Transit will be hosting a Q & A forum regarding Senior Ride. This informative forum will cover Senior Ride policies,procedures, and guidelines that will assist patrons when utilizing Senior Ride. SENIOR RIDE OUTINGS WESTFIELD SHOPPING CENTER On the 3rd Thursday of every month from 11:00 A.M. to 3:00 P.M., Senior Ride travels to the Westfield Shopping Center in the City of Arcadia. Senior Ride participants can enjoy a day of leisure and shop or have lunch at one of the many restaurants. Registration starts on the 1st of every month. All participants must be registered with Senior Ride. For more information or to register please call (626) 289-7433. GROUP GROCERY RUNS Join the group for shopping at your favorite market and enjoy friendly shopping companions. Senior Ride drivers will assist you on and off the vehicle with your bags. Grocery Runs include: Ralphs 330 N. Atlantic Blvd. Sat 10:00 AM-12:00 Noon Ralphs 1745 Garfield Ave. Thurs. 1:15 PM-3:15 PM FOR MORE INFORMATION: Call or visit the administration office in the Joslyn Adult Center Monday through Friday from 8AM-5PM (626) 570-5088.