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Answers to Your City-Related Questions


From top left: Social Security Building, City Hall, Joslyn Senior Center, Fire Dept. Headquarters,
Police Department Headquarters, U.S. Post Office, U.S. Courthourse, Alhambra Chamber of Commerce
 
WHO DO I CALL . . . ?
  1. Who do I call to report an
    ABANDONED SHOPPING CART?

     
    Call the city's cart retrieval company - 
    800-252-4613. Or, call Code Enforcement
    - 626-570-3230 (24 hours per day).
    Be prepared to report the location
    (exact street address or nearest cross streets) of the shopping cart.
     
  2. Who do I call to report an
    ABANDONED VEHICLE?

     
    Call the Police Dept. - 626-570-5120
    or 626-570-5151.
     
  3. Who do I call for information about the 
    ACT BUS?

     
    Call 626-289-1220. Schedules and maps of bus routes are also posted online.
     
  4. Who do I call to reach someone at the
    ALHAMBRA HISTORICAL MUSEUM?
     
    Call 626-308-8845. For information
    about visiting the Museum, click here.
     
  5. Who do I call about an
    ANIMAL-RELATED COMPLAINT

     
    Call the L.A. County Animal Care &
    Control for all animal-related complaints -
    562-940-6898. (Code Enforcement does
    not handle these issues.)
     
  6. Who do I call to about
    CITY-RELATED BIDDING OPPORTUNITIES?

     
    Call the City Clerk - 626-570-5090 to obtain
    a bid packet for open bid/RFPs/RFQs.
     
  7. Who do I call to obtain a BIRTH/DEATH/MARRIAGE CERTIFICATE? 
     
    Births/deaths/marriages that occurred in
    Los Angeles County are handled by the
    L.A. County Registrar-Recorder/County Clerk. For certificate information, call
    562-462-2137. Click here for more information.
     
  8. Who do I call about a 
    BUILDING OR ZONING COMPLAINT? 

     
    Call the Building and Zoning Complaint Hotline - 626-300-1584, or complete the online interactive complaint form for
    matters such as illegal interior or exterior construction, garage conversions,
    canopies on private property, illegal
    business signs or banners, disrepair of property or fence/wall construction.
      
  9. Who do I call to obtain a
    NEW BUSINESS LICENSE

     
    Call Development Services - 626-570-5034. For more information, click here.
     
    To RENEW A BUSINESS LICENSE, call
    the Finance Dept. - 626-570-5021.
     
  10. Who do I call to obtain a BUS PASS for a
    low-income, elderly or disabled person?
     
    Call the Finance Dept. - 626-570-5020. Passes are sold from the 25th of the month
    to the 10th of the following month.
     
  11. Who do I call about
    CABLE/SATELLITE TV SERVICES? 

     
    Alhambra residents may use any company that services the Alhambra area, such as Verizon, AT&T, Direct, Dish or Charter.
     
  12. Who do I call to reach a COUNCIL MEMBER? 
     
    Call the City Manager's office -
    626-570-5011 and leave a message, or
    email luwan@cityofalhambra.org.
    Individuals can also speak directly to the
    City Council by attending a city council meeting held every second and fourth Monday (5:30 p.m. & 7 p.m.) in the
    City Hall Council Chambers.
     
  13. Who do I call to obtain a 
    CITY COUNCIL AGENDA or a 
    PUBLIC RECORD or
    OFFICIAL
    CITY DOCUMENT?

     
    Call the City Clerk - 626-570-5090.
    City Council meeting agendas are posted online (typically, Friday after
    3 p.m. prior to the meeting.)  
     
    For BOARD & COMMITTEE MEETING AGENDAS click here.
     
  14. Who do I call for information about the 
    COMMUNITY EMERGENCY RESPONSE TEAM (CERT)?
     
    Call the Fire Dept. - 626-570-3270,
    ext. 8100.
     
  15. Who do I call about
    CONSUMER FRAUD COMPLAINTS?

    Call the State of California - 213-620-4360.
     
  16. Who do I call about
    CONTRACTOR COMPLAINTS

     
    Call the California State License Board
    (Pasadena Office) at 626-551-2011.
     
  17. Who do I call to reach the
    ALHAMBRA COURTHOUSE
    (L.A. COUNTY SUPERIOR COURT,
    NE DIVISION)?

     
    Call their General Administration number
    - 626-308-5309. Click here for more information.
     
  18. Who do I call to have my
    CURBSIDE HOUSE NUMBERS repainted?

     
    Call 626-570-5072. If you observe an unauthorized paint crew operating in your neighborhood, call the Police Dept. -
    626-570-5151.
      
  19. Who do I call to DISPOSE A BULKY ITEM
    (furniture, large appliance, computer, etc.)?
     
    Call AWS - 888-742-5234, at least a day
    prior to putting the item(s) out on the curb
    so AWS can arrange to pick up the items
    (up to four). Items should not be placed
    at curbside sooner than noon the day prior
    to pick up (later in the day is recommended). Click here for more procedural information. 
     
  20. Who do I call about
    DISPOSING HOUSEHOLD HAZARDOUS WASTE (HHW)?

     
    Call the County - 888-253-6252, or 
    click here for more information.
     
  21. Who do I call about a
    DOG LICENSE RENEWAL?
     
    Call the Finance Dept.- 626-570-5020,
    or come to the Finance Counter (lower
    level of City Hall) to pay your annual fee.
     
  22. Who do I call about EMPLOYMENT OPPORTUNITIES with the City of
    Alhambra?

     
    Click here, or call the 24-Hour Job Hotline 
    - 626-570-3295 for a recorded listing of
    jobs. For more information, call the Human Resources Department - 626-570-5095.
     
  23. Who do I call about the 
    INSTALLATION OF A FENCE
     on my property?

     
    Call Development Services - 626-570-5034,
    or visit the Development Services counter
    at City Hall. A building permit is not usually required, but a Zoning Clearance Permit
    is required for all fences. Bring a site plan
    of your property showing property lines, streets and building, and the location,
    length, height and design of the proposed
    fence. Front yard fences cannot exceed
    three feet (3'). A photograph of the
    property may help.
       
  24. Who do I call to
    FILE A CLAIM AGAINST THE CITY?

     
    Call the City Clerk's Office - 626-570-5090
    for information and/or forms.
     
  25. Who do I call about  
    FINGERPRINTING SERVICES?

     
    Fingerprinting is done by "live scan"
    through the Department of Justice.
     
  26. Who do I call about 
    FIRST-AID & CPR CLASSES hosted by
    the Alhambra Fire Department?

     
    Call 626-570-3270, ext. 7421.
     
  27. Who do I call about
    FIRST-TIME HOMEBUYER PROGRAMS AND/OR HOME MODIFICATION ASSISTANCE? 

     
    Call the Development Services -
    626-570-5037. For more information,
    click here.
     
  28. Who do I call about having a GARAGE SALE? 
     
    Call Code Enforcement - 626-570-3231. 
    A permit is NOT required to hold a
    garage sale, but the number of garage
    sales held in a year is restricted.
    For more information, click here.
     
  29. Who do I call to report GRAFFITI?
     
    Call the Graffiti Hotline - 626-570-5072
    with the following information: (1) Location
    of the graffiti including the street address;
    (2) Surface upon which the graffiti is
    painted; (3) Any other information that
    will help the city crew to locate and abate
    the graffiti. 
     
  30. Who do I call to report
    GRAFFITI ON TRASH CANS?
     

    Call 626-570-5011.
     
  31. Who do I call to report
    HAZARDOUS TREES, SHRUBS OR WALLS THAT ARE OBSTRUCTING TRAFFIC?

    Call 626-570-5067 to report trees that
    have fallen onto the roadway, as well
    as trees, shrubs and vegetation that
    obstruct traffic or sight distance (at intersections, railroad crossings, curves, etc.).
     
  32. Who do I call to find out about 
    HOME IMPROVEMENT ASSISTANCE PROGRAMS AND/OR FIRST-TIME HOMEBUYER PROGRAMS? 
     
    Call Development Services-Housing
    Division - 626-570-5037. For more information, click here
     
  33. Who do I call to report
    ILLEGAL BUSINESS ACTIVITIES
    IN A HOME OR GARAGE?

     

    Call Code Enforcement - 626-570-3231.
     
  34. Who do I call to report an 
    ILLEGALLY-PARKED VEHICLE (street, alley, front yard at night, sidewalk, parkway, abandoned or inoperable)?
     
    Call the Alhambra Police Dept. -
    626-570-5151.
     
  35. Who do I call to report an
    INOPERABLE VEHICLE
    on private property?
     
    Call Code Enforcement - 626-570-3231.
       
  36. Who do I call about 
    LEISURE CLASS REGISTRATION?

     
    Call the Community Services Dept. -
    626-570-3242, or come to the Alhambra
    Park Office, 500 N. Palm Ave. Office
    hours: Monday - Friday, 8 a.m.-5 p.m. 
    If you need information on city-sponsored youth sports programs, call 626-570-5081. For senior programs/services, call
    626-570-5056. 
     
  37. Who do I call to report a
    LOUD NOISE OF A MECHANICAL NATURE?
     
    Call the Development Services Dept.
    - 626-570-5034.
     
  38. Who do I call to report a
    LOUD NOISE SUCH AS CONSTRUCTION, DOMESTIC QUARREL OR
    DISTURBANCE OF THE PEACE?

     
    Call the Police Dept. - 626-570-5168.
     
  39. Who do I call to report  a
    MALFUNCTIONING STREET LIGHT OR SIGNAL?
     

    Call Public Works - 626-570-5074 with
    the following information: (1) Location of
    the pole, including street address;
    (2) Description of how the light is acting (blinking, completely burnt out, etc.);
    (3) Length of time that the light has been malfunctioning (if known).
     
  40. Who do I call to obtain a
    MARRIAGE LICENSE OR FILE FOR A DIVORCE?

     
    Call the L.A. County Clerk's office -
    562-462-2137.
     
  41. Who do I about OPENING A NEW BUSINESS?
     
    Call the Development Services Dept. -
    626-570-5034 about licensing and other requirements in Alhambra. For a business license application and additional
    information, click here.
     
  42. Who do I call about the
    PARAMEDIC SUBSCRIPTION PROGRAM?

     
    Call the Finance Dept. - 626-570-5020.
     
  43. Who do I call to obtain a 
    PERMIT RELATED TO CONSTRUCTION, BUILDING, REMODELING OR OCCUPANCY?

     
    Call Development Services - 626-570-5034. Property owners/architects should consult with a city planner or other department representative to determine what uses
    and types of development are allowed for
    a specific parcel since development standards vary by zone. Some properties may be within a redevelopment project
    area. Bring along a simple drawing or photograph of your property. For more information, click here.
     
  44. Who do I call to obtain a
    PARKING PERMIT?

     
    Call the Finance Dept. - 626-570-5020
    for information about obtaining an annual permit ($60 per year for the first year and 
    $60 upon renewal.
      
    To purchase a TEMPORARY OVERNIGHT
    PARKING PERMIT,
    click here.
     
  45. Who do I call about a PARKING CITATION received within the City of Alhambra? 
     
    Call the Finance Dept. - 626-570-5020.
    To pay by credit card, call 1-877-236-2947,
    or pay ONLINE by credit card 24 hours
    per day. You can also pay at City Hall (Finance Department). To contest a
    citation, you can request an Administrative Review within 21 days from the date of issuance of the citation or 10 days of the mailing of the Late Notice. To request a review, you must do it in writing, or stop by the Finance Department Customer Service counter, or call the Finance Department at 626-570-5020. The City's mailing address is: City of Alhambra - Finance Department ,
    111 South First Street, Alhambra, CA 91801. 
     
    For questions about 
    MOVING VIOLATIONS,
    call the Municipal Court - 626-308-5531.
     
  46. Who do I call concerning a
    NEIGHBOR DISPUTE OVER A TREE,
    BUSH, FENCE OR PROPERTY LINE? 

     
    Call the L.A. County Dispute Settlement Center - 213-974-0825.
     
  47. Who do I call about an
    OBSTRUCTION RELATED TO PUBLIC PROPERTY OR PUBLIC RIGHT OF WAY?

     
    Call the Public Works Dept. - 626-570-5067.
     
  48. Who do I call to make a
    PICNIC SHELTER RESERVATION
    at a city park?


    Call 626-570-5044 or come to the
    Community Services Dept. at City Hall
    during regular business hours.
    Reservations can be made from 10
    business days prior to your event or up
    to 3 months in advance. If it is less than
    10 business days to your event, picnic
    areas will be available on a first-come,
    first-serve basis. Parties may not rope
    off an area or put up their own
    reservation signs.
     
  49. Who do I call about a
    PARKING LOT ISSUE (ON CITY-OWNED PROPERTY)?

     
    Call the Public Works Dept - 626-570-5067.
       
  50. Who do I call to report POTHOLES in the street?
     
    Call the Public Works Dept. - 626-570-5072.
     
  51. Who do I call about
    PROPERTY MAINTENANCE COMPLAINTS?

     
    Call Code Enforcement - 626-570-3231.
     
  52. Who do I call about
    PROPERTY TAX RELATED QUESTIONS?
     
    Call the LA County Assessor -
    213-974-3211.
     
  53. Who do I call about RENTING A TRASH BIN for disposal of bulky items related to cleaning out garage, remodeling house/yard, etc.)?
     
    Call Consolidated Disposal - 800-299-4898.
     
  54. Who do I call to REPORT A DRUG OR ARSON-RELATED ISSUE ANONOYMOUSLY? 
     
    Call We-Tip - 800-472-7766.
     
  55. Who do I call about SENIOR CARE ISSUES
    with respect to a frail, elderly person?

     
    Call Case Management - 626-570-3220.
      
  56. Who do I call to report a dangerous
    SIDEWALK OR STREET IN NEED OF REPAIR? 
     
    Call 626-570-5067 to report dangerous
    street potholes, and public sidewalks that pose a safety risk to pedestrians and
    children due to being raised, cracked, dropped or badly scaled.
     
  57. Who do I call about a
    STREET SWEEPING ISSUE?

     
    Call 626-570-5072. During sweeping,
    debris is removed from the streets and
    then the street is scrubbed and rinsed.
    If you have a concern about street
    sweeping, call the number above. 
     
  58. Who do I call about
    SECTION 8 (LOW-INCOME HOUSING)?

    Call the County of Los Angeles -
    213-252-6199. 
     
  59. Who do I call to report a
    SEWER RELATED PROBLEM?

     
    Call the Utilities Dept - 626-570-5061.
     
  60. Who do I call about a 
    TENANT/LANDLORD DISPUTE? 
     
    Call the Housing Rights Center 
    800-477-5977, or obtain free assistance
    at the Alhambra Civic Center Library,
    Fridays from 2-5 p.m. 
     
  61. Who do I call to report
    TRASH CONTAINERS LEFT IN THE PARKWAY?

     
    Call Code Enforcement - 626-570-3231.
     
  62. Who do I call about TRAFFIC & STREET PARKING ENFORCEMENT MATTERS, including street sweeping violations and abandoned vehicles in the City of Alhambra?
     
    Call the Alhambra Police Dept. -
    626-570-5151. For other traffic-related tickets, call the Pasadena Courthouse -
    Traffic Division at 626-356-5265.
     
  63. Who do I call to have a TREE TRIMMED
    OR REMOVED
     IN THE PUBLIC
    RIGHT OF WAY?
     

     
    Call the Public Works Tree Division at
    626-570-5067. If there is a city-owned tree 
    in the front of your property and it needs
    care or trimming (or is dead/diseased),
    leave the job to the Public Works Dept.
    tree care professionals. Upon request,
    a city arborist will inspect the dead and/
    or diseased trees in the parkway area.
     
  64. Who do I call to report an UNLICENSED SOLICITOR
     
    Call Code Enforcement at 626-570-3231.
     
  65. Who do I call regarding
    VOTER REGISTRATION?
     
     
    Call the City Clerk's office - 626-570-5090.
     
  66. Who do I call about WATER SERVICE
    OR TO REPORT A BROKEN WATER
    LINE OR PIPE?

     
    Call the Utilities Dept. - 626-570-5061.
    If you are a new water customer seeking
    to set up service, a minimum deposit is
    required for single-family residences
    (unless you are already a resident homeowner). There is no charge for a
    city employee to come out to turn on
    your water service, but your presence may
    be required. There may be a charge for service performed outside of regular
    working hours.

COMMUNITY RESOURCES

    Alhambra:

    U.S. Federal Government:

   California State Government:

   Los Angeles County 
   Government:

  Non-Profit/Quasi-Governmental:

        Other Useful Information:

   Links of Interest to Seniors:

 



Alhambra City Hall, 111 South First Street, Alhambra, CA 91801; Phone: (626) 570-5007; Fax: (626) 576-8568
Hours: Monday-Friday, 8 a.m.-5 p.m.